Refund Policy
Last updated: March 2025
All purchases of Collectorium are processed by Lemon Squeezy, who acts as the Merchant of Record. Refunds are handled directly by Lemon Squeezy under their refund policy.
How refunds work
Collectorium is sold through Lemon Squeezy. As the Merchant of Record, Lemon Squeezy is responsible for processing payments, handling billing disputes, and issuing refunds.
To request a refund, please contact Lemon Squeezy support directly via the receipt email you received at the time of purchase, or visit lemonsqueezy.com/help.
Questions?
If you need help with the product itself or have any questions before requesting a refund, feel free to reach out at kras.algim+collectorium@gmail.com — we're happy to help.